Privacy Policy
Effective Date: January 1, 2025
Express Home Services ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website at expresshomeservicesnj.com or contact us for services.
Information We Collect
We may collect the following types of information:
- Contact information you provide through our forms, including your name, phone number, email address, and property address.
- Usage data collected automatically, such as IP address, browser type, pages visited, and referring URLs.
- Cookies and tracking technologies used by Google Analytics and Google Tag Manager to understand how visitors use our site.
- Phone call data collected through our call tracking provider (CallRail) when you call us, including call duration and caller ID.
How We Use Your Information
- To respond to your inquiries and provide requested services
- To schedule appointments and follow up on estimates
- To improve our website and marketing efforts
- To comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with service providers who help us operate our business (such as our CRM, call tracking, and analytics tools), or as required by law.
Cookies
Our website uses cookies and similar technologies for analytics and advertising purposes. You can control cookies through your browser settings. Disabling cookies may limit some website functionality.
Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics and Google Tag Manager (website analytics)
- CallRail (phone call tracking)
- Google Ads (advertising)
- Housecall Pro (scheduling and CRM)
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at (609) 361-7686 or through our contact form.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Express Home Services
2103 South Long Beach Blvd, Ship Bottom, NJ 08008
Phone: (609) 361-7686